Help
Support
We're a small team and we read every message. The fastest way to reach us is email — we usually reply within 1–2 business days.
Contact us
Email team@purpletome.com for anything at all — questions, bug reports, refunds, account help, or feedback. Please include the email you signed in with and, if it's a bug, what device you're on.
Managing your subscription
Purple Tome Premium is billed through the App Store or Google Play. To view, change, or cancel it:
- iPhone / iPad: open Settings → your name → Subscriptions → Purple Tome, or tap “Manage subscription” inside the app.
- Android: open the Google Play app → Menu → Subscriptions → Purple Tome.
Cancelling stops future renewals; your Premium access stays active until the end of the period you've already paid for. Refunds for App Store / Google Play purchases are handled by Apple and Google under their policies.
Deleting your account
You can permanently delete your account and its data at any time: open the app, go to Account → Delete account, and confirm. This removes your saved birth details, charts, and readings and cannot be undone.
Note: deleting your account does not automatically cancel an active App Store / Google Play subscription — cancel that separately using the steps above. If you'd rather we delete your account for you, email team@purpletome.com from your account email.
A quick note on readings
Purple Tome is offered for entertainment and personal reflection only. Nothing in the app is medical, financial, legal, or other professional advice.